The Pop Co.'s Pick up Policy

Pickup time will be scheduled in advance.

Please be courteous in the time frame we set up. Pickups are granted a 10-15 minute window, depending, of time past the scheduled arrangement The Pop Co. reserves the right to allot time and product pickup elsewhere. We are not responsible for the quality of the order after the appointed time is exceeded. You will also be contacted with an update for pickup at the partner location. 

Late Pickup Penalty: Late pickups will be charged a $10 fee for every 10 minutes over the scheduled time.

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Damages/Liability: 

Attention to detail is important throughout the baking and design process. I take pride in making sure that what you received is a finished product, having properly been made, stored, packaged, and transported to you. 

Please note that The Pop Co. is NOT LIABLE for any damages or occurrences after pick up or delivery. Once the order has reached its destination, is considered "Accepted" by the receiving party. Keep in mind that variety in temperatures, humidity, or light may impact the flavor, texture, or overall quality of the design to some degree due to the ingredients used. Please understand that at times this may be out of our control. Storage instructions are given at the time in which the client receives their order. 

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